Call Out Charges

Call Out Charge

Our minimum call out charge is £95.00 + VAT for the first half hour.

Additional Labour is charged at £15 + VAT per half hour.

Cleaning issues are still chargeable, as we have to pay an engineer to come out to you. We are always happy to help over the phone to avoid a call out.

Maintenance Agreements

If you have a Full Service Maintenance Agreement – this covers the Call Out Charge and any Additional Labour. This does not cover parts.

You will be required to pay for any parts, unless your machine is still under warranty with the manufacturer, in which case we will endeavour to claim for the parts through the warranty when possible.